Shipping Policy

At Reriko, we are committed to delivering your favorite chocolates safely and efficiently. Once an order is placed and payment is successfully confirmed, it is processed and dispatched within 1–3 business days. Delivery timelines may vary depending on your location, courier availability, weather conditions, public holidays, and other unforeseen circumstances. Most orders are delivered within 3–7 business days from the date of dispatch.

Customers are responsible for providing accurate shipping and contact information at the time of placing an order. Reriko will not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address details. Once your order has been shipped, you may receive tracking information through email, SMS, or other available communication channels.

As chocolates are sensitive to temperature and handling conditions, we take appropriate care in packaging products for transit. However, Reriko shall not be held liable for delays or damages caused by courier partners, extreme weather conditions, natural disasters, strikes, or other circumstances beyond our control. Shipping charges, if applicable, will be displayed at checkout before payment is completed.

In the event that an order cannot be delivered due to an incorrect address, unavailability of the recipient, or repeated failed delivery attempts, the order may be returned or disposed of by the courier partner, and additional shipping charges may apply for re-dispatch. By placing an order with Reriko, you agree to the terms outlined in this Shipping Policy. For any shipping-related queries or assistance, please contact our customer support team.